Job Title: Order to Cash Operations Associate
Location: Bengaluru
Educational Qualification: BCom
Experience Required: 1 to 3 years

Job Overview:

Are you an Order to Cash Operations Associate with a solid foundation in collections processing? Join our Finance Operations team at Accenture and play a crucial role in optimizing revenue and cash flow, streamlining billing processes, and managing collections and disputes. Your expertise will help drive financial efficiency and client satisfaction.

Key Responsibilities:

  • Collections Processing: Manage the end-to-end collections process, from customer inquiry to invoicing and payment receipt.
  • Cash Application Processing: Solve queries related to cash applications, apply unapplied cash, reconcile suspense accounts, and ensure accurate cash processing.
  • Dispute Management: Handle debt collection, aged debt reporting, bad debt provisioning, and trade promotions.
  • Billing and Revenue Management: Optimize working capital, provide real-time visibility into revenue and cash flow, and streamline billing processes.
  • Client Coordination: Follow up on missing remittances, prepare accurate refund packages, and maintain consistent recording of collection activities.
  • Compliance and Reporting: Ensure compliance with internal controls, standards, and regulations while delivering on key performance targets.

Professional & Technical Skills:

  • Must-Have Skills:
    • Expertise in Order to Cash processes and collections processing
    • Strong understanding of cash applications, reconciliation, and dispute management
    • Experience in cash application processing and treasury management
    • Knowledge of front, middle, and back-office treasury management
    • Ability to handle debt collection and manage bad debt provisioning
  • Good to Have Skills:
    • Experience with treasury cash pooling & netting
    • Familiarity with collections processing and dispute resolution

Additional Information:

  • The ideal candidate will be adaptable, detail-oriented, and able to perform under pressure.
  • This role may require rotational shifts and involves working closely with your team and direct supervisor.
  • Strong problem-solving skills, effective communication, and client relationship management are crucial.
Tagged as: , ,